Trials
Understand what your trial account can do and how to upgrade to a paid plan.
A LimePhone trial lets you try the product before paying — get a number, make and receive calls, explore the dashboard, and test features like forwarding, voicemail, and the AI Receptionist.
Activating your trial
After signing up, your trial may need to be activated before everything works — trial signups are screened to prevent fraud, and depending on how you signed up you may be asked to verify your email and phone number or add a card on file. You'll be notified when your account is activated; until then, some features (such as outgoing calls and your assigned number) may not be available.
If your activation seems stuck, contact [email protected].
What trial accounts can do
During the trial you can typically:
Use an assigned virtual number — trial numbers are typically US local numbers; other countries require a paid plan.
Make and receive calls in the web dialer or Android app.
Set up call forwarding, voicemail, recording, and IVR on your number.
Connect integrations like Slack.
Trial limits
The trial runs for 7 days and carries usage limits until you upgrade:
60 inbound minutes and 15 local outbound minutes — no international outbound calling.
Inbound SMS only — outgoing SMS requires a paid plan.
15 AI (voice agent) minutes.
Inviting team members requires a Starter plan or higher.
A randomly assigned trial number (you can ask support to keep it, or pick a specific one, when upgrading).
If you have a custom requirement, contact [email protected] about a personalized trial.
Upgrade to a paid plan
You can upgrade at any point during the trial:
Go to Settings → Billing.
Choose your plan — monthly or annual — and confirm with your payment details.
If your trial has already expired, you can still sign in at dashboard.limephone.io — you'll be prompted to choose a plan and enter payment details to continue. See Plans & subscription for managing your plan afterwards.