> For the complete documentation index, see [llms.txt](https://docs.limephone.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.limephone.io/billing-and-account/trials.md).

# Trials

Understand what your trial account can do and how to upgrade to a paid plan.

A LimePhone trial lets you try the product before paying — get a number, make and receive calls, explore the dashboard, and test features like forwarding, voicemail, and the AI Receptionist.

## Activating your trial

After signing up, your trial may need to be activated before everything works — trial signups are screened to prevent fraud, and depending on how you signed up you may be asked to verify your email and phone number or add a card on file. You'll be notified when your account is activated; until then, some features (such as outgoing calls and your assigned number) may not be available.

If your activation seems stuck, contact <support@limephone.io>.

## What trial accounts can do

During the trial you can typically:

* Use an assigned virtual number — trial numbers are typically **US local numbers**; other countries require a paid plan.
* Make and receive calls in the web dialer or Android app.
* Set up call forwarding, voicemail, recording, and IVR on your number.
* Connect integrations like Slack.

## Trial limits

The trial runs for **7 days** and carries usage limits until you upgrade:

* **60 inbound minutes** and **15 local outbound minutes** — no international outbound calling.
* **Inbound SMS only** — outgoing SMS requires a paid plan.
* **15 AI (voice agent) minutes.**
* Inviting team members requires a Starter plan or higher.
* A randomly assigned trial number (you can ask support to keep it, or pick a specific one, when upgrading).

If you have a custom requirement, contact <support@limephone.io> about a personalized trial.

## Upgrade to a paid plan

You can upgrade at any point during the trial:

1. Go to **Settings → Billing**.
2. Choose your plan — monthly or annual — and confirm with your payment details.

If your trial has already expired, you can still sign in at [dashboard.limephone.io](https://dashboard.limephone.io) — you'll be prompted to choose a plan and enter payment details to continue. See [Plans & subscription](/billing-and-account/plans-and-subscription.md) for managing your plan afterwards.