Calls & Messages

Day-to-day calling and texting: logs, the dialers, SMS, campaigns, and voicemail.

In this section

• Call Logs & activity — every call with recording, transcript, and notes.

• Incoming calls — what happens when someone calls you.

• Outgoing calls — the web dialer and caller ID.

• SIP dialer — ring a SIP endpoint or softphone.

• Call configuration — a map of every call setting.

• Texting & the SMS inbox — 1:1 conversations.

• SMS campaigns (bulk SMS) — message many contacts at once.

• Voicemails — listen and follow up.

• Mobile app and dialer — call and text from your phone.

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