> For the complete documentation index, see [llms.txt](https://docs.limephone.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.limephone.io/calls-and-messages/call-logs-and-activity.md).

# Call Logs & Activity

Review every call your workspace handles — filter the history, play recordings, and read transcripts — all from **Call Logs**.

## Where to find your call history

Sign in at [dashboard.limephone.io](https://dashboard.limephone.io) and open **Call Logs** in the left sidebar (the page itself is titled **Call Records** — same thing). Every call to or from your LimePhone numbers is logged here.

## Call types

LimePhone classifies calls as:

1. **Inbound calls** — calls to your virtual numbers, including web calls placed through your website.
2. **Outbound calls** — calls your team dials from the web dialer or the Android app.
3. **AI-answered calls** — inbound calls handled by your AI Receptionist. These carry a full transcript of the conversation.

## Filtering the log

Use the tabs and filters at the top of Call Logs to narrow the history:

* **Incoming / Outgoing tabs** — switch between inbound and outbound calls.
* **Status chips** — on Incoming: All, Missed, Answered, Voicemail, or Spam. On Outgoing: All, Completed, Failed, or Voicemail.
* **Search** — find calls by caller, recipient, or phone number.
* **Date range** — last 15, 30, or 90 days, or a custom range.

Combine filters to answer questions like "which inbound calls did we miss last month?".

## Reviewing a call

Select a call to open its detail view. Depending on the call you'll see:

* **Recording playback** — listen to the call directly in the browser, or download the recording. Recording availability depends on your call recording settings, and recording may require the caller's consent depending on your jurisdiction.
* **Transcript** — open the **View Transcription** modal to read the full conversation.
* **Call details** — direction, duration, and the number involved. Failed calls show the failure reason.

## After a call ends

When you finish a call in the web dialer, a post-call window appears showing the AI's analysis of the call along with recording playback, so you can review the conversation before moving on. The call is then logged in Call Logs automatically.

## Activity notifications

**Activity** in the left sidebar opens a notifications panel (it's not a separate page): incoming texts, calls, missed calls, voicemails, and system events, with an unread badge on the sidebar item. Use it as a quick "what happened while I was away" view, then jump into Call Logs or the text inbox for the details.

## Need help?

Ask **Ask LimeAI** inside the dashboard, or email <support@limephone.io>.

## Exporting call records

Click **Export** at the top of Call Logs to download the currently filtered call list as a CSV file (direction, numbers, status, duration, start/end time, and cost).