LimePhone
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  • 👋Everything You Need To Know
    • ⚙️System & Browser Requirements
      • Browser + System Requirements
      • Network Speed
      • Supporting QoS
      • Setting Up Microphone + Speakers
    • Restrictions
    • 💡Use Cases
      • A Second Phone Number
        • How To Set This Up
        • Second Phone Number Features
        • How To Use
          • Make and receive calls
          • Send and receive SMS
          • Share your number with users
          • Forward calls to any number
          • Personalize your voicemail
      • A Business Virtual Number
        • How To Set This Up
        • Business Virtual Phone Features
        • How To Use
          • Make and receive calls
          • Send and receive SMS
          • Share your number with users
          • Forward calls to any number
          • Personalize your number
      • A Business Switchboard / IVR
        • How To Set This Up
      • For Business Texting
        • How to set up Business SMS
        • How to set up Bulk SMS
          • Create + Manage Lists
          • Send Bulk SMS
          • Track Campaigns
      • For Call Tracking
        • How To Set This Up
        • Call Tracking Features
      • For Outbound Calling
        • How To Set This Up
        • Outbound Calling Features
        • How To Use
  • 🚀Getting Started
    • 🙋‍♂️Setup Your Personal Account
      • Setup Call Forwarding
      • Invite A Team Mate (Optional)
      • Set Your Notifications
      • Setup Personal Working Hours
      • Setup Business Hours
      • Connect Your Calendar (Optional)
    • Add Additional Users To Your Account
    • ✅User Panel Guide
      • Making Your First Call
        • Making Calls From Your Desktop
        • Making calls from your Mobile Browser
        • Making Calls From Your Android App
        • Web Dialer
      • Receiving Your First Call
      • 🆕CRM
        • Managing Calls + Leads
          • Types Of Calls + Leads
          • Call + Lead Management
          • Call + Lead Qualification
          • Call + Lead Filtering
          • Tags and Segments
        • 🆕Managing Leads + Contacts
          • 🆕Types of Leads
          • 🆕CRM Management
          • 🆕Lead Qualification
          • 🆕Manually Adding A Lead Or Contact
          • 🆕Your Pipeline
          • 🆕Lead Filtering
          • 🆕Tags and Segments
      • Your Dashboard
  • Phone Numbers
    • Buy a new Number
      • Purchasing A New Number
      • Adding Additional Numbers
    • Setup Call Forwarding
      • Call Forwarding and Extensions
    • Voicemail
    • Setting Caller ID
    • Setup Call Recording
    • Business Hours
    • Transfer an existing number to LimePhone
    • Advanced Features
    • Outgoing SMS (10DLC Registration)
    • Webooks for Virtual Numbers
  • Explore Features
    • Campaign
      • Send Bulk SMS
      • Track Campaigns
    • Contacts
      • Create + Manage Lists
    • Analytics
    • Inbox
    • Meeting Links
      • Managing Your Meetings Page
      • Direct Call + Meeting Links
    • 🔄Integrations
      • Slack for LimePhone
    • Inbound Webhooks
    • Outbound Webhooks
  • Account & Billing
    • Managing Subscription
      • Managing Payment Methods
      • Cancelling Your Subscription
      • Adding Calling/SMS Credits
    • Resetting Your Password
    • Notifications
    • Business Hours
  • 🖥️Video Guides
  • Troubleshooting
    • ⚠️Troubleshooting + Support
      • Troubleshooting Calls
        • Outbound Calls Not Connecting
        • Why is my call showing up as failed?
        • Incoming calls are going straight to missed
        • Incoming calls are disconnected immediately upon answering
        • Troubleshooting call dropping issues
        • Call Quality Troubleshooting Guide
        • My caller ID name (CNAM) is not working
        • Troubleshooting call audio static and other audio interference
        • Troubleshooting volume issues on calls
        • Troubleshooting echoing call audio
        • Troubleshooting delayed call audio
        • Troubleshooting choppy or robotic sounding call audio
        • Troubleshooting one-way call audio
      • Troubleshooting Messages
        • Outbound messages are not delivering
        • Outbound messages are not delivering, but showing as delivered
        • I'm not receiving text messages on my LimePhone number
        • Preventing your messages from being filtered as spam
        • File size limits and picture quality for picture messaging (MMS)
      • Other Troubleshooting
        • What you can do if you're receiving spam calls
        • I'm not receiving verification codes on LimePhone
        • I’m receiving the error “Could not establish a connection. Try again momentarily.”
        • I’m not receiving push notifications
      • Support
        • Reaching out to Support
        • How do I report a bug?
        • How do I request new features?
  • Trials
    • Upgrade Your Trial
    • ✅Activate Your Trial
    • Trial Users - Read Me
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  1. Everything You Need To Know
  2. Use Cases
  3. A Business Virtual Number
  4. How To Use

Personalize your number

Create brand specific settings to suit your business

Here you can set a business voicemail, hold music, greeting message, auto attendant and other business features to perfectly reflect your business.

Go to Numbers and select 'Manage'

Control how calls are handled with features like:

  • Phone Menu (Auto-Attendant): Route callers to different departments with pre-recorded prompts.

  • Phone Status: See if your virtual number is available for calls.

  • Call Recording: Record calls for reference or training (check local regulations).

  • Users: Manage additional users with access to your virtual number.

  • Call Forwarding: Send calls to your mobile phone or another number.

  • Voicemail: Set up voicemail greetings and manage voicemail messages.

  • Greeting Message: Customize the message that greets callers.

  • Business Hours: Set times when your virtual number is available.

  • Auto Response: Send automatic text replies to missed calls during off-hours.

Need Help?

No problem, that's why we're here, chat now!Checkout our Video Guides.

PreviousForward calls to any numberNextA Business Switchboard / IVR

Last updated 1 year ago

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