Troubleshooting echoing call audio
If the person you're talking to is experiencing an echo from your end during LimePhone calls, there are a few steps you can take to address the issue.
Here are some possible solutions to resolve echoing call audio:
Check speakerphone positioning: If you are using speakerphone mode on your mobile device, ensure that the bottom microphone is not covered or obstructed. Clear any obstructions that might interfere with the microphone.
Disable speakerphone: Try disabling the speakerphone mode and switch to regular handset mode. Speakerphone functionality can sometimes cause echoes, so using the handset can help eliminate the issue.
Adjust volume levels: Lower the output volume for the speaker or handset on your device. High volume levels can contribute to echoing. Adjusting the volume to an appropriate level can help reduce or eliminate the echo.
Use a headset: Consider using a headset with your LimePhone calls. Headsets can provide better audio quality and help eliminate echoing issues caused by hardware positioning or volume levels.
Power down and restart your device: Sometimes, a simple restart can resolve software-related issues. Completely power down your device and then turn it back on. This can help refresh the system and potentially eliminate the echo problem.
If you have tried these solutions and the echoing issue persists, you can submit a request for further assistance. Provide the following information when submitting the request:
The LimePhone app you were using (Android app, browser, dialer)
The device you were using for the call
Whether you were using any headsets during the call
Whether you were using speakerphone mode
By providing this information, LimePhone support can better understand the situation and help troubleshoot the echoing issue effectively.
Last updated