> For the complete documentation index, see [llms.txt](https://docs.limephone.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.limephone.io/workspace/integrations/make.md).

# Make

Generate LimePhone credentials for Make (formerly Integromat) and build visual automation scenarios around your calls and messages.

## What it does

Make lets you build multi-step visual workflows — "scenarios" — that react to LimePhone activity: route a missed call into your CRM, send a follow-up when a voicemail arrives, enrich new contacts, and more. On the LimePhone side you generate a dedicated API key and webhook URL, then use them in your Make scenario.

## Prerequisites

* A Make account (a free plan is enough to start).
* A LimePhone role that can open **Settings → Integrations**.

## Connect Make

1. Sign in at **dashboard.limephone.io** and open **Settings → Integrations**.
2. Click the **Make** card, then click **Generate API Key**.
3. LimePhone shows your Make credentials: an **API Key** and a **Webhook URL**. Copy both using the copy buttons. **The API key is shown only once** — save it before leaving the page.
4. In Make, use these credentials when configuring the LimePhone connection in your scenario.
5. Back in LimePhone, under **Phone Numbers**, choose **All numbers** or **Specific numbers** to scope which numbers' activity is included.
6. Under **Events to Sync**, tick the event types your scenarios should receive — incoming/outgoing messages, completed/missed calls, voicemails, and contact changes.
7. Click **Save Settings**.

## What data flows

The events you enable, from the numbers you selected, become available to your Make scenarios. Message events include the message text and the numbers involved; call events include the caller, called number, and duration; voicemail events include the caller and length. The **Activity** section of the detail view shows how many events have synced, any errors, and the last sync time.

The API key grants access to your LimePhone data — treat it like a password and never share it or commit it to code.

## Disconnect

Open **Settings → Integrations → Make** and click **Disconnect**. The credentials are revoked and scenarios using them will stop working. Your data in LimePhone and in Make is untouched.

## Troubleshooting

**Lost the API key.** It's displayed only once, at generation time. Click **Generate API Key** again — this issues a fresh key and invalidates the old one, so update your Make connection with the new value.

**Scenario isn't receiving events.** Work through this list:

1. The event type is ticked under **Events to Sync**, and you clicked **Save Settings**.
2. The number generating the activity is included under **Phone Numbers** (or **All numbers** is selected).
3. The **Activity** section shows no errors and the sync count is increasing.
4. Your Make connection uses the most recently generated key.

Still stuck? Email <support@limephone.io>.