> For the complete documentation index, see [llms.txt](https://docs.limephone.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.limephone.io/workspace/members-and-roles.md).

# Members & roles

Invite teammates to your workspace, give them the right role, and share numbers so they can answer and make calls.

If other people need to answer or make calls from your virtual numbers, add them as members of your workspace. You can organize members into teams — for sales, support, finance, or whatever fits your business — and route calls to those teams.

## Invite a teammate

1. Go to **Settings → Members**.
2. Choose to invite a new member.
3. Enter their details, pick a role, and send the invite.

The new member receives an email with their sign-in details for [dashboard.limephone.io](https://dashboard.limephone.io), and appears in your members list once added. You can cancel a pending invitation from the same list.

Inviting members requires a **Starter plan or higher** — trial accounts can't invite teammates.

## Roles

Each member has a role that controls what they can do:

| Role       | What it's for                                                                |
| ---------- | ---------------------------------------------------------------------------- |
| **Admin**  | Full access, including billing, members, and workspace settings.             |
| **Member** | Day-to-day use: calls, messages, contacts, and the numbers shared with them. |
| **Viewer** | Read-only access — can see activity but not act on it.                       |

Only account owners and admins can manage billing and payment methods. You can change a member's role, or remove a member, at any time from **Settings → Members**.

## Teams

Group members into teams from the **Teams** tab inside **Settings → Members**. Teams are useful for routing: you can forward calls from a number to a whole team so the first available person picks up. See the call forwarding guide for how to route calls to a team.

## Sharing numbers with members

Members can only use the numbers you share with them. Open **Settings → Phone numbers**, select the number, and assign the members or teams who should be able to answer and place calls from it.

## Need help?

Contact <support@limephone.io>.