Call Forwarding and Extensions
Here's how to set up Call Routing and IVR
Last updated
Here's how to set up Call Routing and IVR
Last updated
Go to Numbers and select 'Manage'.
Scroll to 'Where should we forward incoming calls?'
Select from the following:
Platform
Team
User
Voicemail
IVR
Using the drop down boxes, configure the route of calls.
Changes will automatically be updated and saved.
Important Information
This function is only available to Admin Users
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