LimePhone
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  • 👋Everything You Need To Know
    • ⚙️System & Browser Requirements
      • Browser + System Requirements
      • Network Speed
      • Supporting QoS
      • Setting Up Microphone + Speakers
    • Restrictions
    • 💡Use Cases
      • A Second Phone Number
        • How To Set This Up
        • Second Phone Number Features
        • How To Use
          • Make and receive calls
          • Send and receive SMS
          • Share your number with users
          • Forward calls to any number
          • Personalize your voicemail
      • A Business Virtual Number
        • How To Set This Up
        • Business Virtual Phone Features
        • How To Use
          • Make and receive calls
          • Send and receive SMS
          • Share your number with users
          • Forward calls to any number
          • Personalize your number
      • A Business Switchboard / IVR
        • How To Set This Up
      • For Business Texting
        • How to set up Business SMS
        • How to set up Bulk SMS
          • Create + Manage Lists
          • Send Bulk SMS
          • Track Campaigns
      • For Call Tracking
        • How To Set This Up
        • Call Tracking Features
      • For Outbound Calling
        • How To Set This Up
        • Outbound Calling Features
        • How To Use
  • 🚀Getting Started
    • 🙋‍♂️Setup Your Personal Account
      • Setup Call Forwarding
      • Invite A Team Mate (Optional)
      • Set Your Notifications
      • Setup Personal Working Hours
      • Setup Business Hours
      • Connect Your Calendar (Optional)
    • Add Additional Users To Your Account
    • ✅User Panel Guide
      • Making Your First Call
        • Making Calls From Your Desktop
        • Making calls from your Mobile Browser
        • Making Calls From Your Android App
        • Web Dialer
      • Receiving Your First Call
      • 🆕CRM
        • Managing Calls + Leads
          • Types Of Calls + Leads
          • Call + Lead Management
          • Call + Lead Qualification
          • Call + Lead Filtering
          • Tags and Segments
        • 🆕Managing Leads + Contacts
          • 🆕Types of Leads
          • 🆕CRM Management
          • 🆕Lead Qualification
          • 🆕Manually Adding A Lead Or Contact
          • 🆕Your Pipeline
          • 🆕Lead Filtering
          • 🆕Tags and Segments
      • Your Dashboard
  • Phone Numbers
    • Buy a new Number
      • Purchasing A New Number
      • Adding Additional Numbers
    • Setup Call Forwarding
      • Call Forwarding and Extensions
    • Voicemail
    • Setting Caller ID
    • Setup Call Recording
    • Business Hours
    • Transfer an existing number to LimePhone
    • Advanced Features
    • Outgoing SMS (10DLC Registration)
    • Webooks for Virtual Numbers
  • Explore Features
    • Campaign
      • Send Bulk SMS
      • Track Campaigns
    • Contacts
      • Create + Manage Lists
    • Analytics
    • Inbox
    • Meeting Links
      • Managing Your Meetings Page
      • Direct Call + Meeting Links
    • 🔄Integrations
      • Slack for LimePhone
    • Inbound Webhooks
    • Outbound Webhooks
  • Account & Billing
    • Managing Subscription
      • Managing Payment Methods
      • Cancelling Your Subscription
      • Adding Calling/SMS Credits
    • Resetting Your Password
    • Notifications
    • Business Hours
  • 🖥️Video Guides
  • Troubleshooting
    • ⚠️Troubleshooting + Support
      • Troubleshooting Calls
        • Outbound Calls Not Connecting
        • Why is my call showing up as failed?
        • Incoming calls are going straight to missed
        • Incoming calls are disconnected immediately upon answering
        • Troubleshooting call dropping issues
        • Call Quality Troubleshooting Guide
        • My caller ID name (CNAM) is not working
        • Troubleshooting call audio static and other audio interference
        • Troubleshooting volume issues on calls
        • Troubleshooting echoing call audio
        • Troubleshooting delayed call audio
        • Troubleshooting choppy or robotic sounding call audio
        • Troubleshooting one-way call audio
      • Troubleshooting Messages
        • Outbound messages are not delivering
        • Outbound messages are not delivering, but showing as delivered
        • I'm not receiving text messages on my LimePhone number
        • Preventing your messages from being filtered as spam
        • File size limits and picture quality for picture messaging (MMS)
      • Other Troubleshooting
        • What you can do if you're receiving spam calls
        • I'm not receiving verification codes on LimePhone
        • I’m receiving the error “Could not establish a connection. Try again momentarily.”
        • I’m not receiving push notifications
      • Support
        • Reaching out to Support
        • How do I report a bug?
        • How do I request new features?
  • Trials
    • Upgrade Your Trial
    • ✅Activate Your Trial
    • Trial Users - Read Me
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  1. Troubleshooting
  2. Troubleshooting + Support
  3. Other Troubleshooting

I’m receiving the error “Could not establish a connection. Try again momentarily.”

Troubleshoot the error message "Could not establish a connection. Try again momentarily" or "LimePhone was unable to establish a connection". "Check your device's network connection and try again."

Please try the following steps:

  1. Check your internet connection: Ensure that you have a stable and reliable internet connection. If you're using WiFi, try resetting your router or connecting to a different network. If you're using cellular data, make sure you have a strong signal.

  2. Disable third-party extensions, firewalls, or VPNs: Temporarily disable any browser extensions, firewalls, or VPNs that may be interfering with LimePhone's connection. Sometimes these tools can block the required connections for VOIP services.

  3. Restart your device: Try restarting your device to refresh its network settings and clear any temporary glitches that may be affecting the connection.

  4. Update LimePhone app: Make sure you have the latest version of the LimePhone app installed on your device. Outdated versions may have compatibility issues or bugs that can cause connection problems.

  5. Contact LimePhone support: If you've tried the above steps and are still experiencing issues, it's best to reach out to LimePhone support directly. They will have the necessary expertise and access to assist you further with troubleshooting and resolving the connection problem.

Please note that these are general suggestions, and it's always best to refer to LimePhone's official support resources or contact their support team for specific and up-to-date assistance.

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Last updated 1 year ago

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