Why is my call showing up as failed?

If you're experiencing a "Call failed" error when making calls through LimePhone, here are several possible reasons and potential solutions:

Ensure international calling is enabled: If you're calling a non-US or Canadian phone number, make sure you have international calling enabled on your LimePhone account. This feature may need to be activated separately, so check your account settings to confirm.
Check for blocked numbers: If the recipient of the call has blocked your phone number, the call will fail. Similarly, ensure that you haven't accidentally blocked the recipient's number by checking your blacklist. If you find any blocked numbers, remove them from the blacklist.
Non-responsive recipient number: If the recipient's number does not accept incoming calls, the call will fail. Some phone numbers, particularly those associated with phone scams or robocalls, may not support incoming calls. Verify that the recipient's number is active and able to receive incoming calls.
Try quitting and reopening the app: Sometimes, the LimePhone app may require a refresh. Quit the app completely and then reopen it to see if the issue resolves. This simple step can often resolve minor glitches or connectivity issues.
Contact LimePhone support: If none of the above points address your issue or if you continue to experience the "Call failed" error, it's recommended to reach out to LimePhone support for further assistance. Submit a request through the appropriate channels provided by LimePhone, and their support team will investigate the issue and provide appropriate guidance.

By following these steps, you can troubleshoot and resolve the "Call failed" error in LimePhone and ensure a smoother calling experience.

Last updated 2 years ago

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If you're experiencing a "Call failed" error when making calls through LimePhone, here are several possible reasons and potential solutions:

Ensure international calling is enabled: If you're calling a non-US or Canadian phone number, make sure you have international calling enabled on your LimePhone account. This feature may need to be activated separately, so check your account settings to confirm.
Check for blocked numbers: If the recipient of the call has blocked your phone number, the call will fail. Similarly, ensure that you haven't accidentally blocked the recipient's number by checking your blacklist. If you find any blocked numbers, remove them from the blacklist.
Non-responsive recipient number: If the recipient's number does not accept incoming calls, the call will fail. Some phone numbers, particularly those associated with phone scams or robocalls, may not support incoming calls. Verify that the recipient's number is active and able to receive incoming calls.
Try quitting and reopening the app: Sometimes, the LimePhone app may require a refresh. Quit the app completely and then reopen it to see if the issue resolves. This simple step can often resolve minor glitches or connectivity issues.
Contact LimePhone support: If none of the above points address your issue or if you continue to experience the "Call failed" error, it's recommended to reach out to LimePhone support for further assistance. Submit a request through the appropriate channels provided by LimePhone, and their support team will investigate the issue and provide appropriate guidance.

By following these steps, you can troubleshoot and resolve the "Call failed" error in LimePhone and ensure a smoother calling experience.

Last updated 2 years ago

Was this helpful?