How To Set This Up

How to set up and use LimePhone's Call Tracking

To use LimePhone's call tracking features, you would first need to create an account and purchase a phone number. Once you have a phone number, you can then enable call recording and call duration tracking in your LimePhone account.

You can also use LimePhone's webhooks feature to integrate your call tracking data with other systems, such as CRM systems or marketing automation platforms. This can help you to automate your workflows and get more value from your call tracking data.

Here are some tips for using LimePhone's call tracking features:

  • Use call recording to train customer service representatives, resolve disputes, and gather customer feedback.

  • Use call duration tracking to calculate average call handling times, identify areas where customer service can be improved, and track the ROI of your marketing campaigns.

  • Use call source tracking to determine which marketing channels are driving the most traffic to your business.

  • Use call reporting to analyze your call data and identify trends and patterns.

  • Use LimePhone's webhooks feature to integrate your call tracking data with other systems, such as CRM systems or marketing automation platforms.

Last updated